Pet Care Experience Coordinator

VCA Inc.; Coral Gables (FL); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Paid Time Off and Holidays

Flexible Spending Accounts (FSA)

Job summary

VCA Inc. in Coral Gables, Florida, is seeking a Client Service Coordinator (CSC) to drive the flow of clients and pets through the hospital, ensuring superior customer service. The CSC maximizes the productivity of the veterinary medical team and educates clients about their pets' health.

This role requires strong multitasking, communication, and client service skills, with a focus on creating a friendly and efficient hospital environment.

Benefits include comprehensive medical insurance, retirement plans, and various support resources.

Qualifications

• Ability to multi-task effectively in a fast-paced environment.
• Strong written and verbal communication skills in English.
• Demonstrated problem-solving skills with a client service focus.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary team.
• Manage finance balances and documentation effectively.

Skills

Customer Focus

Communication Skills

Client Service Skills

Time Management

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

VCA Inc. in Coral Gables, Florida, is seeking a Client Service Coordinator (CSC) to drive the flow of clients and pets through the hospital, ensuring superior customer service. The CSC maximizes the productivity of the veterinary medical team and educates clients about their pets' health.

This role requires strong multitasking, communication, and client service skills, with a focus on creating a friendly and efficient hospital environment.

Benefits include comprehensive medical insurance, retirement plans, and various support resources.