Pet-Centric Front Desk Specialist | Flexible Hours

Western Veterinary Partners; Chino Valley (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health package

Life insurance

Disability insurance

EAP

401k with match

Paid time off

Product discounts

Team outings

Bring Your Pet to Work

Anniversary celebrations

Breakroom with refreshments

Job summary

Circle L Animal Hospital in Chino Valley, AZ is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In this fast-paced role you will greet clients, manage appointments and patient flow, answer multi-line phones, process transactions, and support clients with information about our services.

The ideal candidate is friendly, detail‑oriented and team‑focused.

Qualifications

• 1+ year of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare front-desk experience preferred
• Strong organizational and time management skills
• Ability to accurately process payments and maintain financial records
• Positive attitude and teamwork mindset
• Calm, professional and solution‑oriented during busy periods
• Experience with veterinary practice management software VIA is a plus
• Experience scheduling appointments and coordinating calendars preferred

Responsibilities

• Greet clients and provide a welcoming experience at the front desk
• Manage appointment scheduling and daily patient flow
• Answer multi-line phones and assist clients in person
• Process transactions and maintain accurate records
• Support clients with information about services offered

Skills

Customer service

Front desk experience

Organization

Time management

Payment processing

Team collaboration

Calm under pressure

VIA software

Appointment scheduling

Tools

VIA software

Job description

Circle L Animal Hospital in Chino Valley, AZ is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In this fast-paced role you will greet clients, manage appointments and patient flow, answer multi-line phones, process transactions, and support clients with information about our services.

The ideal candidate is friendly, detail‑oriented and team‑focused.