Pet Center General Manager | Sign-On Bonus + Growth

Destination Pet; Missouri City (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Quarterly bonus

Medical, Dental, Vision

401(k) match

Paid time off

Discounts on Destination Pet services

Career growth opportunities

People-first culture

Job summary

Destination Pet is seeking a General Manager for Lone Star Pet Lodges in Missouri City, TX. Lead daily operations, build a high-performing team, and drive financial performance while delivering exceptional care for pets and clients.

You’ll partner with support teams to ensure safety, quality, and guest satisfaction, manage budgets and staffing, and execute local marketing initiatives in a fast-paced environment.

Qualifications

• Experience leading teams and operations in a service environment.
• Ability to manage budgets, payroll, and labor costs.
• Strong focus on customer experience and pet care.

Responsibilities

• Lead all daily operations of the center, ensuring a safe, clean, and exceptional experience for pets, clients, and team members.
• Recruit, hire, onboard, coach, develop, and retain a high-performing team.
• Create schedules balancing service with labor budgets.
• Manage center payroll, labor costs, and staffing levels.
• Drive financial performance through budgets and KPIs.
• Oversee inventory and vendor relationships.
• Deliver outstanding customer service and resolve concerns.
• Ensure compliance with employment and safety regulations.

Skills

People leadership

Operational mindset

Budgets & payroll

Customer service

Team development

Tools

POS systems

Inventory management

Job description

Destination Pet is seeking a General Manager for Lone Star Pet Lodges in Missouri City, TX. Lead daily operations, build a high-performing team, and drive financial performance while delivering exceptional care for pets and clients.

You’ll partner with support teams to ensure safety, quality, and guest satisfaction, manage budgets and staffing, and execute local marketing initiatives in a fast-paced environment.