Pet Care Team Lead - Retail & Live Animals

Petsense

Mount Pleasant (TX)

On-site

USD 17,000 - 22,000

Full time

6 days ago

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Job summary

Petsense in Mount Pleasant, TX is seeking a Team Member to support the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives while delivering outstanding customer service. The role emphasizes creating a safe, productive environment for teammates, customers, and vendors and training new staff on store policies and procedures.

You will perform a wide range of duties—from merchandising and opening/closing procedures to cash handling, loss

Qualifications

Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver’s license.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Responsibilities

Maintain regular and predictable attendance.
Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Execute to completion Plan-o-gram procedures (merchandising, sets, and resets).
Resolve customer complaints/issues and ensure the customer has a positive experience.
Adhere to loss prevention standards and respond to any alarm calls as needed.