Pet Care Shift Leader — Lead, Learn, Grow

PETCO Animal Supplies Stores, Inc.; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a dedicated Key Holder to help ensure smooth daily operations on the sales floor. You will lead by example, supervise partners, and act as a primary contact in the absence of store management while delivering a superior customer experience.

The role emphasizes opening/closing duties, merchandise standards, and daily cash handling. A background in retail leadership and strong communication skills are essential for success in this fast-paced Pet Care Center

Qualifications

• Retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Open and close the store following cash handling, safety, and security protocols.
• Provide friendly, knowledgeable service to customers.
• Supervise store partners and support store leadership.
• Maintain merchandise presentation, pricing accuracy, and store cleanliness.
• Assist with inventory tasks and communicate issues to leadership.

Skills

Leadership

Supervisory experience

Customer service

Cash handling

Communication

Multitasking

Job description

Petco Animal Supplies, Inc. is seeking a dedicated Key Holder to help ensure smooth daily operations on the sales floor. You will lead by example, supervise partners, and act as a primary contact in the absence of store management while delivering a superior customer experience.

The role emphasizes opening/closing duties, merchandise standards, and daily cash handling. A background in retail leadership and strong communication skills are essential for success in this fast-paced Pet Care Center