Pet Care & Customer Service Specialist

Pet Supplies Plus 4074; Millcreek Township (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Promote from within culture

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

Pet Supplies Plus is hiring a Retail Pet Store Associate to provide friendly customer service and care for pets in a fast-paced retail setting. You’ll assist neighbors with product picks, explain pet care basics, and promote loyalty programs while keeping shelves organized.

You’ll learn about pet nutrition and products, participate in training, and grow with a team focused on positive customer experiences and community engagement.

Qualifications

• Strong customer service and communication skills.
• Comfortable working in a fast-paced retail environment, especially on weekends.
• Willingness to learn about pet nutrition, products, and care.
• Reliable, team-oriented mindset.
• Ability to lift, stock, and stay on your feet for extended periods.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude.
• Help customers choose the right pet food and products.
• Make thoughtful product recommendations based on each pet’s needs.
• Operate the POS system, process transactions, and handle returns.
• Promote store specials, loyalty programs, and current offers.
• Stock shelves, manage inventory, and keep displays organized.

Skills

Customer service

Communication

Retail experience

Teamwork

Physical stamina

Evening/weekend availability

Pet care interest

Job description

Pet Supplies Plus is hiring a Retail Pet Store Associate to provide friendly customer service and care for pets in a fast-paced retail setting. You’ll assist neighbors with product picks, explain pet care basics, and promote loyalty programs while keeping shelves organized.

You’ll learn about pet nutrition and products, participate in training, and grow with a team focused on positive customer experiences and community engagement.