Pet Care Receptionist – Afternoon/Evening Shift

Faithful Companion; Troy (MI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401K match

Medical

Dental

Vision

Company paid life insurance

Voluntary pet insurance

Short-term disability

Long-term disability

Job summary

Faithful Companion Pet Cremation Services in Troy, Michigan seeks a full-time Receptionist for the Afternoon/Evening shift with one mandatory weekend shift per week. You will welcome visitors, answer calls and assist grieving families with their arrangements.

The role emphasizes compassionate service, strong organization, and clear communication with clients and team members. A comprehensive benefits package is provided after the introductory period.

Qualifications

• Be kind, polite, empathetic, compassionate, and attentive to a family’s needs in their time of grief.
• Professionally responds to questions from clinics or families about our services, the cremation process, and memorial products that we offer.
• Work and communicate with dispatch to set up returns, home pickups, family witnesses, and other scheduled items.
• Relay any pertinent and time-sensitive information to the appropriate people/department.
• Keep their workplace, the lobby, and arrangement rooms neat and tidy.

Responsibilities

• Be kind, polite, empathetic, compassionate, and attentive to a family’s needs in their time of grief.
• Professionally responds to questions from clinics or families about our services, the cremation process, and memorial products that we offer.
• Work and communicate with dispatch to set up returns, home pickups, family witnesses, and other scheduled items.
• Relay any pertinent and time-sensitive information to the appropriate people/department.
• Keep their workplace, the lobby, and arrangement rooms neat and tidy.

Job description

Faithful Companion Pet Cremation Services in Troy, Michigan seeks a full-time Receptionist for the Afternoon/Evening shift with one mandatory weekend shift per week. You will welcome visitors, answer calls and assist grieving families with their arrangements.

The role emphasizes compassionate service, strong organization, and clear communication with clients and team members. A comprehensive benefits package is provided after the introductory period.