Pet Care Front Desk Pro — Four‑Day Week, Great Benefits

Southboulderanimalhospital; Boulder (CO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

401(k) matching

Tuition support

Comprehensive medical, dental, and vision coverage

Paid parental leave

Generous PTO

Employee discounts

Continuing education allowance

Job summary

South Boulder Animal Hospital is seeking a full-time Customer Service Representative in Boulder, Colorado. You'll be the first point of contact, providing warmth and professionalism to clients and patients in a supportive, team-oriented environment.

This role includes managing appointments, handling payments, and maintaining a clean front desk. With benefits like competitive pay, health insurance, and a predictable four-day work week, it's a rewarding opportunity for those who love helping others.

Qualifications

• Previous customer service experience required.
• Veterinary experience preferred but not required.
• Strong computer and administrative skills.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer phones, route calls appropriately, and respond to voicemails promptly.
• Schedule appointments and manage a multi-doctor calendar efficiently.
• Check patients in and out while maintaining accurate client and patient information.

Skills

Excellent communication and interpersonal skills

Strong organizational skills and attention to detail

Ability to multitask and stay calm in a fast-paced environment

Compassion for clients, patients, and coworkers

Positive attitude and team-oriented mindset

Job description

South Boulder Animal Hospital is seeking a full-time Customer Service Representative in Boulder, Colorado. You'll be the first point of contact, providing warmth and professionalism to clients and patients in a supportive, team-oriented environment.

This role includes managing appointments, handling payments, and maintaining a clean front desk. With benefits like competitive pay, health insurance, and a predictable four-day work week, it's a rewarding opportunity for those who love helping others.