Pet Care Floor Leader — Open/Close & Lead Service

Petco; Aldine (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Petco Aldine, TX seeks a dedicated Key Holder to support store leadership, open and close the store, and ensure a safe, engaging environment for pets and customers. You will supervise partners, handle transactions, assist with merchandising, inventory, and daily operations, while delivering friendly, knowledgeable service and upholding Petco animal care standards.

This role offers opportunities to develop leadership skills within a collaborative team and contribute to Petco's mission to help

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Responsibilities

• Open and close the store while following all cash handling, safety, and security protocols.
• Supervise partners and manage daily store operations.
• Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set-ups.
• Process transactions, refunds, and exchanges accurately and efficiently.
• Maintain merchandise presentation and in-stock conditions to Petco standards.

Skills

Leadership

Customer service

Cash handling

Retail

Communication

Job description

Petco Aldine, TX seeks a dedicated Key Holder to support store leadership, open and close the store, and ensure a safe, engaging environment for pets and customers. You will supervise partners, handle transactions, assist with merchandising, inventory, and daily operations, while delivering friendly, knowledgeable service and upholding Petco animal care standards.

This role offers opportunities to develop leadership skills within a collaborative team and contribute to Petco's mission to help