Pet Care Floor Leader

Petco; Bismarck (ND); On-site; USD 21,000 - 30,000; Full time

Job summary

Petco in the United States is hiring a Store Key Holder to help lead daily operations on the sales floor and ensure a safe, welcoming environment for pets and people. You’ll collaborate with store leadership, supervise team members, and model Petco’s customer service standards while handling cash and inventory tasks with accuracy.

Open to flexible scheduling, this role emphasizes leadership on the floor, problem solving in real time, and delivering an outstanding shopping experience for

Qualifications

• Experience in a retail environment.
• Proven leadership and the ability to supervise a team.
• Strong communication and cash handling skills.

Responsibilities

• Lead daily store operations on the sales floor.
• Supervise partners and model customer service standards.
• Open/close procedures and ensure security and safety.
• Maintain merchandising, pricing, and inventory accuracy.
• Handle transactions, refunds, and exchanges efficiently.
• Escalate concerns to store leadership when needed.

Skills

Retail experience

Leadership

Cash handling

Communication

Multitasking

Tools

POS system

Job description

Petco in the United States is hiring a Store Key Holder to help lead daily operations on the sales floor and ensure a safe, welcoming environment for pets and people. You’ll collaborate with store leadership, supervise team members, and model Petco’s customer service standards while handling cash and inventory tasks with accuracy.

Open to flexible scheduling, this role emphasizes leadership on the floor, problem solving in real time, and delivering an outstanding shopping experience for