Pet Care Coordinator - Veterinary Receptionist (Part-Time)

Petvet-Care-Centers; Memphis (TN); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Scrub allowance after 90 days

Staff incentives

Job summary

PetVet Care Centers East Memphis in Memphis, Tennessee, is seeking a part‑time Care Coordinator to join our veterinary team as a Veterinary Receptionist.

This role provides front‑desk support, handles scheduling, patient check‑in, and client communications, while maintaining a calm, compassionate environment for pets and their families. 18+ and 1 year veterinary experience required; 2–3 years preferred; pay range $17–$20 USD hourly; Thursdays, Fridays, Saturdays.

Qualifications

• Must be 18 years of age or older.
• At least 1 year of experience in veterinary medicine.
• 2–3 years of experience in veterinary medicine preferred.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

Job description

PetVet Care Centers East Memphis in Memphis, Tennessee, is seeking a part‑time Care Coordinator to join our veterinary team as a Veterinary Receptionist.

This role provides front‑desk support, handles scheduling, patient check‑in, and client communications, while maintaining a calm, compassionate environment for pets and their families. 18+ and 1 year veterinary experience required; 2–3 years preferred; pay range $17–$20 USD hourly; Thursdays, Fridays, Saturdays.