Pet Care Concierge & Care Coordinator (Part-Time)

PetVet Care Centers; Memphis, Northern (TN, KY); Hybrid; USD 23,000 - 28,000; Part time

Benefits offered by this job

Scrub allowance

Staff incentives

Job summary

PetVet Care Centers East Memphis is seeking a Part-Time Care Coordinator to join their team. The role focuses on delivering exceptional client service, managing the lobby, and supporting the hospital's operations in a fast-paced veterinary setting.

The position requires 1 year of veterinary experience, availability for Thursdays, Fridays, and Saturdays, and a friendly, professional demeanor. Pay ranges from $17 to $20 per hour, with scrub allowance and incentives noted.

Qualifications

• At least 1 year of experience in veterinary medicine.
• Applicants must be 18 years of age or older to be considered for this position.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Communication

Cash handling

Tools

Practice management software

Job description

PetVet Care Centers East Memphis is seeking a Part-Time Care Coordinator to join their team. The role focuses on delivering exceptional client service, managing the lobby, and supporting the hospital's operations in a fast-paced veterinary setting.

The position requires 1 year of veterinary experience, availability for Thursdays, Fridays, and Saturdays, and a friendly, professional demeanor. Pay ranges from $17 to $20 per hour, with scrub allowance and incentives noted.