Pet Care Concierge & Vet Appointment Specialist

Dewittvets; Toledo (OH); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

401(k) matching

Health, dental, vision, life insurance

Paid time off

Job summary

AmeriVet's Alexis Road Animal Hospital in Toledo, OH is seeking a Veterinary Receptionist to be the friendly first point of contact for clients and pets. You will manage appointments, answer calls, collect patient information, and help the medical team deliver smooth, compassionate care.

This full-time role requires a high school diploma, strong communication, customer service experience, and comfort with scheduling software.

Qualifications

• High school diploma or equivalent work experience required.
• Excellent communication and a client-focused mindset.
• Prior customer service experience, preferably in veterinary or healthcare settings.
• Basic proficiency with scheduling software and online communication platforms.

Responsibilities

• Answer calls and emails promptly with professional, friendly service.
• Schedule appointments and manage reminders and confirmations.
• Greet clients warmly and gather medical information for the team.
• Update client and patient records in the practice management system.

Skills

Excellent communication skills

Customer service experience

Tech-savvy

Strong organizational skills

Education

High school diploma or equivalent work experience

Tools

Scheduling software

Online communication platforms

Job description

AmeriVet's Alexis Road Animal Hospital in Toledo, OH is seeking a Veterinary Receptionist to be the friendly first point of contact for clients and pets. You will manage appointments, answer calls, collect patient information, and help the medical team deliver smooth, compassionate care.

This full-time role requires a high school diploma, strong communication, customer service experience, and comfort with scheduling software.