Pet Care Concierge & Medical Records Pro

Mars Petcare; Pasadena (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid parental, vacation, and sick time

Pet care discounts

Life insurance

Short-term disability insurance

Continued Education via WOOF/CE

Job summary

VCA Foothill Veterinary Hospital in Pasadena is seeking a Full-Time Veterinary Care Scribe to support veterinarians and clients. You will capture medical notes during exams and help create treatment plans, while ensuring a seamless client experience from pre-visit prep to post-visit follow-up.

The role requires excellent communication, fast typing, and comfort with medical terminology in a busy hospital. Eligible full-time staff receive competitive benefits and growth opportunities.

Qualifications

• Friendly, outgoing, and caring personality.
• Excellent client service skills.
• Excellent written and verbal communication.
• Capable of listening to client concerns and solving problems.
• Action oriented, independent, but a strong team player.
• Comfortable in a fast-paced healthcare environment.
• Strong computer and technology skills.
• Exceptional listening and transcription skills.
• Learns medical terminology quickly.
• Able to type 60 wpm.
• Comfortable around animals and able to assist with restraint if needed.

Responsibilities

• Enter electronic medical records in real-time during examinations.
• Create, present, and explain treatment plans per veterinarian’s recommendations.
• Coordinate treatments with the veterinary technician team.
• Book follow-up appointments and arrange prescription delivery.
• Review discharge instructions and medications with clients.
• Checkout and collect payment in the exam room.
• Follow up with clients to share test results and patient status.

Skills

Client service

Communication

Multitasking

Listening

Typing 60 wpm

Medical terminology

Team player

Animal handling

Tech-savvy

Tools

EMR software

Practice management software

Job description

VCA Foothill Veterinary Hospital in Pasadena is seeking a Full-Time Veterinary Care Scribe to support veterinarians and clients. You will capture medical notes during exams and help create treatment plans, while ensuring a seamless client experience from pre-visit prep to post-visit follow-up.

The role requires excellent communication, fast typing, and comfort with medical terminology in a busy hospital. Eligible full-time staff receive competitive benefits and growth opportunities.