Pet Care Concierge & Front Desk Specialist

Mission Pet Health; Middletown (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Life Insurance

Short-Term Disability

Educational assistance

Teladoc access

Paid time off

Pet care discount

Job summary

Mission Pet Health in Middletown, NJ, is looking for a receptionist to join our growing team, delivering outstanding client service while coordinating care and payments in a busy small-animal practice.

You'll manage a multi-line phone system, schedule appointments, maintain medical records, and educate clients on preventive care, all within a supportive network that values professional growth and collaboration.

Qualifications

• Passion for helping clients and animals.
• Excellent communication under pressure and in person.
• Strong organizational skills with multitasking ability.
• Team-oriented mindset with ability to work independently when needed.
• Experience with veterinary software is a plus.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Coordinate appointment schedules and maintain accurate medical records.
• Handle financial transactions and ensure smooth hospital operations.
• Educate clients on preventive care and other services to support pet health.

Skills

Customer service

Communication

Organization

Team collaboration

Flexibility

Veterinary software

Job description

Mission Pet Health in Middletown, NJ, is looking for a receptionist to join our growing team, delivering outstanding client service while coordinating care and payments in a busy small-animal practice.

You'll manage a multi-line phone system, schedule appointments, maintain medical records, and educate clients on preventive care, all within a supportive network that values professional growth and collaboration.