Pet Care Client Experience Specialist

VCA Animal Hospitals; Chapel Hill (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid vacation and sick days

401(k)

Employee pet discounts

Job summary

VCA Animal Hospitals in Chapel Hill, North Carolina is seeking an experienced Client Service Representative to provide exceptional customer service to pet owners. The role includes greeting clients, scheduling appointments, processing payments, and educating owners on pet care.

This position offers competitive compensation, medical and dental benefits, and generous employee discounts. Ideal candidates will possess excellent communication skills and a passion for animal welfare.

Qualifications

• Experience in customer service, preferably in a veterinary or animal-related setting.
• Strong communication skills and ability to work in a team.
• Organizational skills and ability to manage multiple tasks.

Responsibilities

• Greet visitors and guide clients with their pets.
• Schedule and confirm appointments.
• Explain fees and process payments.
• Manage medical records and correspondence.
• Maintain a clean hospital environment.

Job description

VCA Animal Hospitals in Chapel Hill, North Carolina is seeking an experienced Client Service Representative to provide exceptional customer service to pet owners. The role includes greeting clients, scheduling appointments, processing payments, and educating owners on pet care.

This position offers competitive compensation, medical and dental benefits, and generous employee discounts. Ideal candidates will possess excellent communication skills and a passion for animal welfare.