Pet Care Center Team Lead — Open/Close & Lead

Petco; Carlsbad (CA); On-site; USD 26,000 - 39,000; Full time

Job summary

Petco is seeking a Key Holder to help lead daily store operations and deliver outstanding customer service. You will supervise partners, assist with opening/closing, and ensure a safe, engaging shopping environment for pets and people.

Ideal candidates bring retail leadership experience, strong communication, and the ability to multitask in a fast-paced setting while maintaining store standards and product presentation.

Qualifications

• Experience in retail leadership or key holder role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Open and close the store and oversee daily operations.
• Provide friendly, knowledgeable service and assist customers on the sales floor.
• Supervise partners, train new associates, and reinforce best practices.
• Maintain store presentation, pricing accuracy, and signage.

Skills

Leadership

Customer service

Cash handling

Communication

Problem solving

Job description

Petco is seeking a Key Holder to help lead daily store operations and deliver outstanding customer service. You will supervise partners, assist with opening/closing, and ensure a safe, engaging shopping environment for pets and people.

Ideal candidates bring retail leadership experience, strong communication, and the ability to multitask in a fast-paced setting while maintaining store standards and product presentation.