Pet Care Center Lead

Petco Animal Supplies, Inc.; Holly Springs (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a dedicated Key Holder to support store leadership, open and close the store, and deliver a welcoming, safe environment for pets, customers, and partners.

You will supervise partners, resolve on-the-floor issues, handle cash transactions, maintain merchandising standards, and ensure excellent customer service while representing Petco’s values in a fast-paced retail setting.

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Uphold Petco animal care standards and policies.
• Lead on-floor operations and supervise partners.
• Open/close the store and manage day-to-day store activities.
• Process transactions, refunds, and exchanges accurately.

Skills

Retail leadership

Customer service

Cash handling

Communication

Multitasking

Problem solving

Supervisory experience

Job description

Petco Animal Supplies, Inc. is seeking a dedicated Key Holder to support store leadership, open and close the store, and deliver a welcoming, safe environment for pets, customers, and partners.

You will supervise partners, resolve on-the-floor issues, handle cash transactions, maintain merchandising standards, and ensure excellent customer service while representing Petco’s values in a fast-paced retail setting.