Pet Care Lead: On‑Floor Leader & Store Ops

Petco; Henderson (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Petco is seeking a Key Holder in a Pet Care Center retail environment to help lead daily store operations, supervise partners, and ensure exceptional customer service. You will open and close the store, manage floor coverage, and support merchandising, cash handling, and inventory tasks.

The role emphasizes strong leadership, problem-solving, and clear communication to create a safe, welcoming, and efficient store experience for pets and their people.

Qualifications

• Retail leadership experience preferred.
• Strong communication and customer service skills.
• Ability to supervise teammates and manage floor operations.

Responsibilities

• Supervise store partners and open/close the store.
• Deliver friendly service and resolve customer questions.
• Maintain merchandising standards and pricing accuracy.
• Assist with inventory, restocking, and cashier duties.
• Act as floor leader in absence of store management.

Skills

Leadership

Problem-solving

Communication

multitask

Job description

Petco is seeking a Key Holder in a Pet Care Center retail environment to help lead daily store operations, supervise partners, and ensure exceptional customer service. You will open and close the store, manage floor coverage, and support merchandising, cash handling, and inventory tasks.

The role emphasizes strong leadership, problem-solving, and clear communication to create a safe, welcoming, and efficient store experience for pets and their people.