Pet Care Center Team Lead

Petco Animal Supplies Stores, Inc.; Tallahassee (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Petco Animal Supplies, Inc. in Tallahassee, FL, is seeking an Assistant Manager to lead a high‑performing Pet Care Center. You’ll support the General Manager, lead store partners, care for pets, and deliver exceptional customer experiences.

You’ll uphold Petco’s animal care standards, promote a safe and welcoming environment, coach staff, manage onboarding and training, and help drive sales, merchandising, and operations; flexibility for evenings, weekends, and holidays.

Qualifications

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Responsibilities

• Uphold Petco’s animal care standards, ensuring the health, safety, and proper handling of all animals.
• Promote a safe, welcoming environment for pets, pet parents, and partners.
• Lead, motivate, and engage store partners to deliver outstanding service and build customer loyalty. Support hiring, onboarding, training, and ongoing development of store partners.
• Assist with inventory control, merchandising execution, and promotional events. Drive sales, service, and operational goals by leading from the floor.
• Step into leadership responsibilities and decision-making in the absence of the General Manager.
• Coach partners to strengthen selling skills, pet care knowledge, and customer engagement.

Skills

Retail experience

Leadership

Communication

Problem solving

Animal care knowledge

Microsoft Office

Tools

POS systems

Job description

Petco Animal Supplies, Inc. in Tallahassee, FL, is seeking an Assistant Manager to lead a high‑performing Pet Care Center. You’ll support the General Manager, lead store partners, care for pets, and deliver exceptional customer experiences.

You’ll uphold Petco’s animal care standards, promote a safe and welcoming environment, coach staff, manage onboarding and training, and help drive sales, merchandising, and operations; flexibility for evenings, weekends, and holidays.