Pet Care Center Team Leader

3M HEALTHCARE; Fairfield (CA); On-site; USD 34,440 - 55,104; Full time

Job summary

Petco in California is hiring an Assistant Manager to support the General Manager in running a high-performing Pet Care Center. You will lead partners, care for pets, and deliver exceptional customer experiences on the sales floor.

You will mentor staff, coach for selling and pet care, manage daily operations, inventories, and promotional events; handle escalations and maintain brand standards with flexible hours including evenings and weekends.

Qualifications

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Responsibilities

• Pet First: uphold animal care standards and promote a safe environment for pets and customers.
• Foster the Fun: lead, coach, and develop store partners while maintaining brand standards.
• Let's Go!: manage daily operations, drive sales, and monitor performance.
• Step into leadership: assume duties in the GM's absence and make decisions.
• Resolve escalated customer concerns quickly and professionally.

Skills

Retail leadership

Team motivation

Communication skills

Customer service

Problem solving

Tools

POS systems

Microsoft Office

Job description

Petco in California is hiring an Assistant Manager to support the General Manager in running a high-performing Pet Care Center. You will lead partners, care for pets, and deliver exceptional customer experiences on the sales floor.

You will mentor staff, coach for selling and pet care, manage daily operations, inventories, and promotional events; handle escalations and maintain brand standards with flexible hours including evenings and weekends.