Pet Care Center Lead - Team Coach & Operations

PETCO Animal Supplies Stores, Inc.; Rutland (VT); On-site; USD 30,000 - 47,000; Full time

Job summary

Petco Animal Supplies, Inc. is hiring an Assistant Manager to lead a Pet Care Center team and ensure top-notch customer experiences. You will support the General Manager in running a high-performing location, manage daily operations on the sales floor, and coach partners to deliver exceptional service.

The role requires strong leadership, hands-on problem solving, and a passion for animals. You will help drive sales, maintain standards, and promote a safe, welcoming environment for customers and

Qualifications

• 2+ years of retail experience with supervisory or management responsibilities.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and pet care knowledge strongly preferred.

Responsibilities

• Uphold Petco’s animal care standards and ensure safety of all animals.
• Lead, motivate, and engage store partners to deliver outstanding service.
• Support hiring, onboarding, training, and ongoing staff development.
• Provide coaching, feedback, and recognition to improve performance.
• Maintain a clean, organized store reflecting Petco’s brand and values.
• Assist with inventory control and merchandising execution.

Skills

Retail leadership

Customer service

Communication

Pet care knowledge

Tools

POS systems

Job description

Petco Animal Supplies, Inc. is hiring an Assistant Manager to lead a Pet Care Center team and ensure top-notch customer experiences. You will support the General Manager in running a high-performing location, manage daily operations on the sales floor, and coach partners to deliver exceptional service.

The role requires strong leadership, hands-on problem solving, and a passion for animals. You will help drive sales, maintain standards, and promote a safe, welcoming environment for customers and