Pet Care Center Assistant Manager — Lead & Elevate Team

PETCO Animal Supplies Stores, Inc.; Columbus (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Petco Animal Supplies Stores, Inc. is seeking an Assistant Manager to lead a Pet Care Center retail team and deliver exceptional customer experiences.

You will support the General Manager, coach partners, and ensure animal care standards are upheld while driving sales and daily operations. You are a trusted leader on the sales floor, responsible for hiring, onboarding, training, performance feedback, and maintaining an organized store that reflects Petco’s brand and values.

Qualifications

• 2+ years of retail supervisory or management experience preferred.
• Experience leading teams and delivering strong customer service.
• Familiarity with POS systems and basic computer skills.
• Knowledge of pet care and safety standards is strongly preferred.

Responsibilities

• Lead store partners to deliver outstanding service and achieve sales targets.
• Support the General Manager in daily operations and staff development.
• Coach, onboard, train, and provide ongoing feedback to team members.
• Ensure animal care standards, safety, and store cleanliness are maintained.
• Step in as leader on the sales floor when the General Manager is absent.
• Monitor performance metrics and communicate insights to leadership.
• Assist with inventory control, merchandising, and promotional events.

Skills

Leadership

Retail management

Customer service

Communication

POS systems

Microsoft Office

Pet care knowledge

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) systems

Inventory management software

Job description

Petco Animal Supplies Stores, Inc. is seeking an Assistant Manager to lead a Pet Care Center retail team and deliver exceptional customer experiences.

You will support the General Manager, coach partners, and ensure animal care standards are upheld while driving sales and daily operations. You are a trusted leader on the sales floor, responsible for hiring, onboarding, training, performance feedback, and maintaining an organized store that reflects Petco’s brand and values.