Pet Care Center Lead — Elevate Pets & People

Petco; Hamden (CT); Vor Ort; USD 52.000 - 68.000; Vollzeit

Zusammenfassung

Petco is seeking an Assistant Manager to lead a Pet Care Center, support the General Manager, and ensure exceptional customer experiences. You will guide partners, care for pets, and demonstrate strong leadership on the sales floor.

The role requires 2+ years in retail leadership, coaching ability, and a passion for animals. Key duties include hiring, development, and achieving sales and service goals while maintaining Petco’s standards.

Qualifikationen

• 2+ years of retail leadership or supervisory experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Aufgaben

• Lead store partners to deliver outstanding service and build customer loyalty.
• Support hiring, onboarding, training, and ongoing development of store partners.
• Provide coaching, feedback, and recognition to strengthen performance and engagement.
• Maintain a clean, organized, and visually appealing store that reflects Petco’s brand and values.
• Lead from the floor to drive sales, service, and operational goals.
• Assist with inventory control, merchandising execution, and promotional events.
• Step into leadership responsibilities in the General Manager’s absence.

Kenntnisse

Retail experience

Leadership

Communication

Problem solving

Customer service

POS proficiency

Tools

POS systems

Microsoft Office

Jobbeschreibung

Petco is seeking an Assistant Manager to lead a Pet Care Center, support the General Manager, and ensure exceptional customer experiences. You will guide partners, care for pets, and demonstrate strong leadership on the sales floor.

The role requires 2+ years in retail leadership, coaching ability, and a passion for animals. Key duties include hiring, development, and achieving sales and service goals while maintaining Petco’s standards.