Pet Care Center Lead (Assistant Manager)

Petco; South Ogden (UT); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Petco in South Ogden, Utah is seeking an Assistant Manager to lead the Pet Care Center floor, support the General Manager, and deliver exceptional customer experiences. You will model Petco values, mentor partners, and ensure animal care standards are met while maintaining a welcoming, safe environment for pets and people.

The role emphasizes hands-on leadership, employee development, and collaboration to reach performance goals and smooth store operations.

Competenze

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Mansioni

• Uphold Petco's animal care standards and ensure health and safety.
• Lead store partners, deliver outstanding service, and build loyalty.
• Support hiring, onboarding, training, and ongoing development.
• Provide coaching, feedback, and recognition to improve performance.
• Ensure a clean, organized store reflecting Petco's brand.
• Step in leadership in the GM's absence and assist with daily operations.
• Resolve customer concerns quickly and professionally.

Conoscenze

Retail experience

Leadership

Customer service

Communication

Problem solving

POS systems

MS Office

Strumenti

POS systems

MS Office

Descrizione del lavoro

Petco in South Ogden, Utah is seeking an Assistant Manager to lead the Pet Care Center floor, support the General Manager, and deliver exceptional customer experiences. You will model Petco values, mentor partners, and ensure animal care standards are met while maintaining a welcoming, safe environment for pets and people.

The role emphasizes hands-on leadership, employee development, and collaboration to reach performance goals and smooth store operations.