Pet Care Center Team Leader

Petco; Coeur d'Alene (ID); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Petco in Idaho is seeking a hands-on Assistant Manager to support the General Manager in running a high-performing Pet Care Center. You will lead partners, care for pets, and deliver exceptional customer experiences on the sales floor.

The role requires 2+ years of retail leadership, coaching ability, and strong problem-solving. You will help hire, onboard, train, and develop the team while maintaining brand standards and store excellence.

Qualifikationen

• 2+ years of retail experience with supervisory or management experience.
• Ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office.
• Passion for animals and knowledge of pet care strongly preferred.

Aufgaben

• Lead store partners to deliver outstanding service and meet goals.
• Support hiring, onboarding, training, and ongoing development of store partners.
• Provide timely coaching, feedback, and recognition to strengthen performance.
• Maintain a clean, organized store reflecting Petco’s brand and values.
• Execute daily store operations and drive sales from the floor.
• Step into leadership in GM's absence and make informed decisions.
• Resolve escalated customer concerns quickly and professionally.

Kenntnisse

Retail leadership

Team coaching

Customer service

Problem solving

Communication skills

Pet care knowledge

Tools

POS systems

Microsoft Office

Jobbeschreibung

Petco in Idaho is seeking a hands-on Assistant Manager to support the General Manager in running a high-performing Pet Care Center. You will lead partners, care for pets, and deliver exceptional customer experiences on the sales floor.

The role requires 2+ years of retail leadership, coaching ability, and strong problem-solving. You will help hire, onboard, train, and develop the team while maintaining brand standards and store excellence.