Pet Care Center GM: Lead, Grow, and Make a Difference

Petco; North Little Rock (AR); On-site; USD 85,000 - 120,000; Full time

Job summary

Petco is seeking a General Manager to lead a Pet Care Center, putting pets first while inspiring partners and delivering strong business results.

You will own the business, drive sales growth, analyze performance, and manage labor, payroll, and expenses to maximize productivity. The role requires leading an engaged team, ensuring animal care standards, and representing Petco in local communities.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Champion health, safety, and humane care of all animals.
• Lead and develop an inclusive, energized team.
• Drive sales growth, profitability, and operational excellence.
• Analyze financial and operational results to identify opportunities.
• Manage labor, payroll, and expenses to maximize productivity.
• Oversee merchandising, inventory, and safety standards.
• Represent Petco in the community through events and partnerships.
• Develop leadership bench and succession planning.
• Meet or exceed sales and profitability goals.
• Ensure housekeeping, loss prevention, and compliance.

Skills

People leadership

Coaching

Communication

Customer service

Financial acumen

Education

High school diploma or GED

Completion of Petco leadership development programs

Job description

Petco is seeking a General Manager to lead a Pet Care Center, putting pets first while inspiring partners and delivering strong business results.

You will own the business, drive sales growth, analyze performance, and manage labor, payroll, and expenses to maximize productivity. The role requires leading an engaged team, ensuring animal care standards, and representing Petco in local communities.