Pet Care Center GM: Lead, Grow & Inspire Pets

Jobtome; Denton (TX); On-site; USD 53,000 - 86,000; Full time

Job summary

Petco seeks a General Manager to lead a high-performing Pet Care Center, placing pets first while inspiring partners, delighting customers, and delivering strong business results.

You’ll own the business with a focus on people leadership, profitability, and adherence to safety and animal care standards. This role requires a hands-on leader who mentors teams and engages with the community.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Champion health, safety, and humane care of all animals, ensuring standards are met.
• Create an environment where pets and pet parents feel welcomed and cared for.
• Lead with integrity and a commitment to doing what’s right for pets.
• Build and lead an inclusive team that delivers exceptional service.
• Own the business: drive sales growth, profitability, and operational excellence.
• Analyze financial results and take decisive action to improve performance.

Skills

Retail leadership

People leadership

Communication

Financial acumen

Operational excellence

Education

High school diploma or GED

Job description

Petco seeks a General Manager to lead a high-performing Pet Care Center, placing pets first while inspiring partners, delighting customers, and delivering strong business results.

You’ll own the business with a focus on people leadership, profitability, and adherence to safety and animal care standards. This role requires a hands-on leader who mentors teams and engages with the community.