Pet Care Center GM: Lead, Grow & Inspire

Jobtome; Windsor (CT); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Growth opportunities through develop-?

Career pathways

Inclusive culture

Job summary

Petco is seeking a General Manager to lead a Pet Care Center focused on pets first, outstanding partner engagement, and superior customer experiences. You will own the business, drive growth, and model the standards of animal care, safety, and service at scale.

You will build engaged teams, deliver strong results, and represent Petco in the community through events and partnerships, while upholding our values and total rewards framework.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead with integrity and coach a high-performing team to deliver exceptional service.
• Drive sales growth, profitability, and operational excellence.
• Manage labor, payroll, and expenses to maximize productivity.
• Represent Petco in the community through events and partnerships.
• Ensure optimal animal care, safety, and customer experience.

Skills

People leadership

Coaching

Business acumen

Communication

Pet care knowledge

Education

High school diploma or GED

Job description

Petco is seeking a General Manager to lead a Pet Care Center focused on pets first, outstanding partner engagement, and superior customer experiences. You will own the business, drive growth, and model the standards of animal care, safety, and service at scale.

You will build engaged teams, deliver strong results, and represent Petco in the community through events and partnerships, while upholding our values and total rewards framework.