Pet Care Center GM: Lead, Grow & Inspire

Petco; St. Louis (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Growth opportunities

Career pathways

Total Rewards program

Job summary

Petco is seeking a General Manager to lead a Pet Care Center that puts pets first, inspires partners, delights customers, and drives strong business results. You will own the business, building engaged teams, ensuring animal care and customer experience meet high standards.

You are responsible for leading with integrity, coaching in the moment, and creating a fun, inclusive culture while managing operations, payroll, and inventory to brand and safety standards.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Champion health, safety, and humane care of all animals, ensuring Petco standards are met.
• Lead an inclusive, energized team delivering exceptional service.
• Own the business: drive sales growth, profitability, and operational excellence.
• Analyze financial and operational results to identify opportunities and take decisive action.
• Manage labor, payroll, and expenses to maximize productivity.

Skills

People leadership

Coaching

Communication

Organizational abilities

Customer service

Education

High school diploma or GED

Petco leadership development programs

Job description

Petco is seeking a General Manager to lead a Pet Care Center that puts pets first, inspires partners, delights customers, and drives strong business results. You will own the business, building engaged teams, ensuring animal care and customer experience meet high standards.

You are responsible for leading with integrity, coaching in the moment, and creating a fun, inclusive culture while managing operations, payroll, and inventory to brand and safety standards.