Pet Care Center General Manager: Lead & Grow

Petco Animal Supplies, Inc.; Brookfield Center (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a General Manager to lead a Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results.

You are the owner of your business, accountable for people, performance, and process, building engaged teams, driving profitable growth, and upholding the highest standards of animal care and customer experience. This full-time role requires hands-on leadership on the sales floor, strategic merchandising, and

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead a high-performing Pet Care Center that puts pets first and delivers strong business results.
• Own the business: drive sales growth, profitability, and operational excellence.
• Recruit, hire, train, coach, and develop diverse talent across all roles.
• Create an inclusive, energized team and foster a culture of teamwork.
• Represent Petco in the community through events, adoption initiatives, and partnerships.

Skills

Management experience

People leadership

Financial & operational acumen

Communication skills

Customer service passion

Education

High school diploma or GED

Job description

Petco Animal Supplies, Inc. is seeking a General Manager to lead a Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results.

You are the owner of your business, accountable for people, performance, and process, building engaged teams, driving profitable growth, and upholding the highest standards of animal care and customer experience. This full-time role requires hands-on leadership on the sales floor, strategic merchandising, and