Pet Care Center General Manager

PETCO Animal Supplies Stores, Inc.; Washington (Washington County); On-site; USD 90,000 - 130,000; Full time

Job summary

Petco Animal Supplies, Inc. seeks a General Manager to lead a Pet Care Center that puts pets first and delivers strong business results. You’ll own people leadership, performance management, and daily operations while upholding Petco standards and community engagement.

You will attract, coach, and retain a diverse team, drive sales growth, manage labor and expenses, ensure animal welfare and safety, and represent Petco in local events and partnerships to strengthen our impact.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead a high-performing Pet Care Center focused on pet first and customer service.
• Drive sales growth, profitability, and operational excellence while upholding Petco standards.
• Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center.
• Manage labor, payroll, and expenses to maximize productivity and results.
• Represent Petco in the community by leading local events, adoption initiatives, and partnerships.

Skills

Retail leadership

People leadership

Coaching

Talent development

Business acumen

Financial acumen

Operational awareness

Communication

Problem-solving

Customer service

Education

High school diploma or GED preferred

Job description

Petco Animal Supplies, Inc. seeks a General Manager to lead a Pet Care Center that puts pets first and delivers strong business results. You’ll own people leadership, performance management, and daily operations while upholding Petco standards and community engagement.

You will attract, coach, and retain a diverse team, drive sales growth, manage labor and expenses, ensure animal welfare and safety, and represent Petco in local events and partnerships to strengthen our impact.