Pet Care Center Assistant Manager: Lead, Coach & Elevate

Petco Animal Supplies, Inc.; Brookfield Center (CT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401K

Incentives

PTO

Job summary

Petco Animal Supplies, Inc. is seeking an Assistant Manager to help lead a busy Pet Care Center. You will support the General Manager, supervise partners, care for pets, and ensure exceptional customer experiences on the sales floor.

The role emphasizes coaching, inventory control, merchandising, and daily operations, with opportunities for growth and a team-focused culture. Flexible hours including evenings and weekends may be required; travel is limited.

Qualifications

• 2+ years of retail experience with supervisory or management duties.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office.
• Passion for animals and knowledge of pet care strongly preferred.

Responsibilities

• Lead store partners to deliver outstanding service and customer loyalty.
• Support hiring, onboarding, training, and development of partners.
• Provide coaching, feedback, and recognition to improve performance.
• Maintain a clean, organized store reflecting Petco's brand.
• Drive operations and sales from the floor; assist with inventory and merchandising.
• Step in as leader in absence of General Manager.

Skills

Retail leadership

Team leadership

Coaching

Communication

POS systems

MS Office

Pet care knowledge

Problem-solving

Tools

POS systems

Microsoft Office

Job description

Petco Animal Supplies, Inc. is seeking an Assistant Manager to help lead a busy Pet Care Center. You will support the General Manager, supervise partners, care for pets, and ensure exceptional customer experiences on the sales floor.

The role emphasizes coaching, inventory control, merchandising, and daily operations, with opportunities for growth and a team-focused culture. Flexible hours including evenings and weekends may be required; travel is limited.