Pest Service Manager - Lead, Train & Delight Customers

Orkin; Bloomington (IL); Presencial; USD 55.000 - 65.000; Tempo integral

Benefícios oferecidos por esta vaga

Company vehicle with gas card

Quarterly and annual bonus up to 25%

Company-provided iPhone and iPad

Comprehensive benefits package

401(k) plan with company match

Paid vacation, holidays and sick leave

Employee discounts, tuition reimburse,

Dependent scholarship awards

Industry leading training program

Resumo da vaga

Orkin is seeking a Service Manager in Bloomington, IL to lead a high‑performance service operation and develop the Orkin Pros through award‑winning training. You’ll blend leadership and field expertise to protect homes and businesses, earning customer trust through empathy and integrity.

Strong communication, safety focus, and the ability to recruit and coach a team will drive service excellence and customer satisfaction in a recession‑resistant industry.

Qualificações

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.

Responsabilidades

• Lead an entire service operation after completion of paid training.
• Motivate the service team to consistently provide the world’s best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands‑on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride‑A‑Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Conhecimentos

Sales experience

Customer focus

Formação

High School Diploma or equivalent

Descrição da vaga

Orkin is seeking a Service Manager in Bloomington, IL to lead a high‑performance service operation and develop the Orkin Pros through award‑winning training. You’ll blend leadership and field expertise to protect homes and businesses, earning customer trust through empathy and integrity.

Strong communication, safety focus, and the ability to recruit and coach a team will drive service excellence and customer satisfaction in a recession‑resistant industry.