Pest Service Manager: Lead Teams & Deliver Peak Service

Rollins, Inc.; Bloomington (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Company vehicle and gas card

iPhone and iPad with sales software

Comprehensive benefits package

401(k) plan with company match

Paid vacation, holidays, and sickLeave

Employee discounts

Tuition reimbursement

Dependent scholarship awards

Industry leading training program

Job summary

Orkin is seeking a Service Manager to lead a high-performance service operation in Bloomington, IL. You will train and mentor the team, blend technical knowledge with empathy, and engage heavily with customers and staff to drive trusted, top-notch service.

You’ll participate in community initiatives and uphold safety and integrity across all interactions. The role emphasizes recruiting, training, and driving operational efficiency, with a strong focus on safety and delivering peace of mind to

Qualifications

• Sales experience preferred
• High School Diploma or equivalent required
• Valid driver’s license required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with our great clients

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands-on management
• Lead training meetings
• Oversee our Orkin Pro Ride-A-Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services and technology
• Monitor scheduling, routing and inventory to drive efficiencies and productivity

Skills

Sales experience

Education

High School Diploma or equivalent

Tools

Pesticide license (if required)

Job description

Orkin is seeking a Service Manager to lead a high-performance service operation in Bloomington, IL. You will train and mentor the team, blend technical knowledge with empathy, and engage heavily with customers and staff to drive trusted, top-notch service.

You’ll participate in community initiatives and uphold safety and integrity across all interactions. The role emphasizes recruiting, training, and driving operational efficiency, with a strong focus on safety and delivering peace of mind to