Pest & Home Protection Technician

The Shield Companies; Buffalo Grove (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Sick and vacation time

10 company-paid holidays

Medical, dental, vision benefits

401(k) with company match

Employee assistance program

Job summary

EcoShield Pest Solutions in Buffalo Grove, IL is seeking an Additional Services Technician to deliver termite treatments, mosquito control, insulation installation, and other pest management services with a focus on quality and safety. You will perform hands-on service, explain treatment plans to customers, follow routes, maintain records, and ensure equipment and vehicles are kept ready for operations.

Must be 21+, have a valid driver's license, and at least 1 year of customer service

Qualifications

• 1+ years of customer service experience required and demonstrated mechanical aptitude and familiarity with construction-related tasks, including operating ladders and power tools safely and effectively.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high-quality service and adhering to company standards and procedures.

Skills

Customer service

Mechanical aptitude

Construction-related tasks

Driver's license

Tools

Ladders

Power tools

Job description

EcoShield Pest Solutions in Buffalo Grove, IL is seeking an Additional Services Technician to deliver termite treatments, mosquito control, insulation installation, and other pest management services with a focus on quality and safety. You will perform hands-on service, explain treatment plans to customers, follow routes, maintain records, and ensure equipment and vehicles are kept ready for operations.

Must be 21+, have a valid driver's license, and at least 1 year of customer service