Pest Control Field Technician - Customer Focus

The Shield Co Management, LLC; North Chicago Township (IL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Paid sick and vacation time

10 company-paid holidays

Medical, dental, and vision options

401(k) with company match

Employee Assistance Program (EAP)

Discounted pest control services for员工

Job summary

The Shield Co Management, LLC is seeking a Service Technician in Buffalo Grove, IL, to deliver exceptional pest control services during scheduled maintenance appointments. You will inspect for pest activity, provide effective treatments, and build lasting customer relationships through proactive communication and attention to detail.

Responsibilities include performing interior and exterior treatments, inspecting properties, maintaining accurate service records, and ensuring safety and

Qualifications

• 1+ years of customer service experience.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Skills

Customer service

Driver's license

Clean driving record

Job description

The Shield Co Management, LLC is seeking a Service Technician in Buffalo Grove, IL, to deliver exceptional pest control services during scheduled maintenance appointments. You will inspect for pest activity, provide effective treatments, and build lasting customer relationships through proactive communication and attention to detail.

Responsibilities include performing interior and exterior treatments, inspecting properties, maintaining accurate service records, and ensuring safety and