Pest Control Technician - Field Service & Customer Care

EcoShield; Houston (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Benefits

401(k)

EAP

Discounted pest control services

Job summary

EcoShield Pest Solutions in Houston, TX seeks a Service Technician to deliver outstanding pest control service during scheduled appointments, inspect for activity, apply treatments, and build lasting customer relationships.

You will communicate clearly, maintain service records, and support office coordination while following safety guidelines. The role requires 1+ year of customer service experience and a valid driver's license.

Qualifications

• 1+ years of customer service experience (preferred).
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history (essential function).
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Skills

Customer service

Communication

Safety awareness

Job description

EcoShield Pest Solutions in Houston, TX seeks a Service Technician to deliver outstanding pest control service during scheduled appointments, inspect for activity, apply treatments, and build lasting customer relationships.

You will communicate clearly, maintain service records, and support office coordination while following safety guidelines. The role requires 1+ year of customer service experience and a valid driver's license.