Pest Control Service Technician — Customer-Focused Tech

The Shield Co Management, LLC; Milwaukee (WI); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Weekly Pay

Paid sick time

Vacation time

Company holidays

Medical, dental, vision benefits

401(k) plan with match

Employee assistance program (EAP)

Discounted pest control services for员工

HSA plans and wellness resources

Job summary

The Shield Co. Management, LLC is seeking a Service Technician to deliver exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships.

Responsibilities include performing interior and exterior treatments, maintaining records, and ensuring safety standards are met. A valid driver’s license and prior customer service experience are required.

Qualifications

• 1+ years of customer service experience, preferred.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history; driving a company vehicle is an essential function of the role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Skills

Customer service

Valid driver’s license

3+ years driving history

Age 21+

Job description

The Shield Co. Management, LLC is seeking a Service Technician to deliver exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships.

Responsibilities include performing interior and exterior treatments, maintaining records, and ensuring safety standards are met. A valid driver’s license and prior customer service experience are required.