Pest Control Field Technician: Customer-Focused

The Shield Companies; Marble Falls (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Company holidays

Medical, dental, and vision benefits

401(k) with company match

Employee assistance program

Discounted pest control services

Job summary

The Shield Companies is seeking a Service Technician to deliver exceptional customer service during scheduled pest control appointments. You will inspect for pest activity, provide effective treatments, and build lasting relationships with customers.

Role emphasizes safety, accurate records, and proactive communication. Competitive pay, benefits, and weekly pay are available, with additional compensation opportunities based on sales.

Qualifications

• 1+ years of customer service experience.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Skills

Customer service

Driver's license

Job description

The Shield Companies is seeking a Service Technician to deliver exceptional customer service during scheduled pest control appointments. You will inspect for pest activity, provide effective treatments, and build lasting relationships with customers.

Role emphasizes safety, accurate records, and proactive communication. Competitive pay, benefits, and weekly pay are available, with additional compensation opportunities based on sales.