Pest Control Service Manager - Growth & Team Leader

The Shield Companies; Eden Prairie (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

Medical, dental, vision

401(k) with match

Employee assistance program

Job summary

EcoShield Pest Solutions in Eden Prairie, MN seeks a Service Manager to lead Field Managers and Technicians, focusing on exceptional customer experiences and growth opportunities. You will recruit, train, and develop the service team, ensuring safety, service quality, and efficiency across routes.

The role emphasizes coaching, performance feedback, and operational leadership to deliver reliable pest control services and maintain high customer satisfaction in a fast-growing company.

Qualifications

• 2+ years pest control experience; management experience preferred.
• Must be 21+ years old.
• Valid driver’s license; 3+ years of driving history.
• State-required pest control training/licensing provided.

Responsibilities

• Recruit, onboard, train, coach, and develop Service Technicians to support team performance and growth.
• Provide ongoing field coaching and performance feedback to ensure service quality and safety.
• Monitor operational performance: route efficiency, service completion, customer retention, inventory usage, quality metrics.
• Run service routes, audit daily service tickets, assist with incident reporting, manage expenses within budget, participate in weekly leadership meetings.
• Make day-to-day operational decisions on service delivery, scheduling priorities, escalations, and resource allocation within guidelines.
• Promote adherence to safety standards and regulatory requirements for safe, compliant service delivery.

Skills

Pest control experience

Leadership

Team management

Driver's license

Education

High School Diploma or GED

Job description

EcoShield Pest Solutions in Eden Prairie, MN seeks a Service Manager to lead Field Managers and Technicians, focusing on exceptional customer experiences and growth opportunities. You will recruit, train, and develop the service team, ensuring safety, service quality, and efficiency across routes.

The role emphasizes coaching, performance feedback, and operational leadership to deliver reliable pest control services and maintain high customer satisfaction in a fast-growing company.