Pest Control Customer Service Pro — Growth & Benefits

PestCo; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K – Employer Match

Paid Time Off

Job summary

PestCo, including Arrow Pest Control, is hiring a Customer Service Representative in Morganville, NJ. The role handles incoming calls, maintains a sales lead database, and responds to customer inquiries with a focus on satisfaction.

Education requires a high school diploma or equivalent. Strong communication and Microsoft Office skills are essential; pest control experience is a plus but not required. On-the-job education and training are provided.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills—verbal and written.
• Excellent customer service and in-person presentation abilities.
• Detail-oriented with accurate record keeping.
• Self-motivated and driven to achieve results.
• Proficiency with Microsoft Word, Excel, PowerPoint; Mac knowledge helpful.
• Pass a background check.
• Pest control experience preferred but not required.

Responsibilities

• Manage incoming calls and customer inquiries.
• Maintain a customer Sales lead database.
• Respond to routine customer questions promptly.
• Identify and assess customer inquiries to achieve satisfaction.
• Education and Training provided on-the-job.
• Maintain an efficient calendar of day-to-day activities.
• Develop knowledge of the company’s products, processes, and services.
• All duties for Customer Service Representative assigned by management.

Skills

Customer service

Verbal communication

Written communication

Record keeping

Attention to detail

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

PowerPoint

Job description

PestCo, including Arrow Pest Control, is hiring a Customer Service Representative in Morganville, NJ. The role handles incoming calls, maintains a sales lead database, and responds to customer inquiries with a focus on satisfaction.

Education requires a high school diploma or equivalent. Strong communication and Microsoft Office skills are essential; pest control experience is a plus but not required. On-the-job education and training are provided.