Pest Control Branch Operations Leader (MI)

MIRA Home; Grand Rapids (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Performance Bonuses

Commission Incentives

Job summary

Mira Home in Grand Rapids, MI is seeking a Branch Manager to lead a customer-centric team delivering inspections and high-quality pest control services. You will train and supervise staff, ensure regulatory compliance, oversee inventory and equipment, and maintain strong client relationships to achieve exceptional service standards.

The role emphasizes safety, regulatory adherence, and delivering an outstanding customer experience while driving team performance and growth.

Qualifications

• Must hold a Michigan pest control license.
• State certification in pest control.
• Valid, clean driver's license.

Responsibilities

• Lead a customer-centric team delivering inspections, quality service and a customer-first experience.
• Train and supervise pest control methods tailored to each customer's needs.
• Ensure compliance with state regulations, safety guidelines and company policies.
• Maintain detailed records of employees, services provided, products used and outcomes.
• Manage inventory levels and maintain branch equipment and vehicles.
• Address customer inquiries and resolve issues to maintain high satisfaction.

Skills

Leadership

Customer service

Pest control knowledge

Regulatory compliance

Team motivation

Driver's license

Education

High school or equivalent

Job description

Mira Home in Grand Rapids, MI is seeking a Branch Manager to lead a customer-centric team delivering inspections and high-quality pest control services. You will train and supervise staff, ensure regulatory compliance, oversee inventory and equipment, and maintain strong client relationships to achieve exceptional service standards.

The role emphasizes safety, regulatory adherence, and delivering an outstanding customer experience while driving team performance and growth.