General Manager

LMK Recruiting Solutions; Bentonville (AR); On-site; USD 57,000 - 67,000; Full time

Benefits offered by this job

Competitive salary

Health, vision, and dental insurance

Generous vacation and holiday benefits

Annual professional development seminars

Relocation assistance when applicable

Job summary

A leading pest control company is looking for an experienced Branch Manager to oversee operations at their branch in Bentonville, Arkansas. The successful candidate will lead and develop the service team, ensuring high-quality service and customer satisfaction. Responsibilities include training staff, managing quality control, and fostering a positive branch culture. This full-time position offers a salary range of $57,000–$67,000, along with health insurance and annual reviews for merit-based raises.

Qualifications

• Certified Commercial Applicator License preferred but not required.
• Ability to influence all levels of the organization.
• Proven leadership capabilities.

Responsibilities

• Deliver high-quality service exceeding customer expectations.
• Develop and mentor the Assistant Branch Manager.
• Train technicians to enhance performance.
• Oversee inspections and quality control.
• Resolve escalated customer issues.

Skills

Operations experience in a high-growth environment

Communication and presentation skills

Negotiation skills

Listening skills

Verbal and written communication skills

Job description

General Manager at LMK Recruiting Solutions

Job Description

LMK Recruiting is seeking an experienced Branch Manager for a large, growing pest control company. The Branch Manager will be directly responsible for all operations for their respective branch. The position is designed to grow, coach, and lead all members of the service department while increasing revenue and customer satisfaction year-over-year. The Branch Manager reports directly to the District Manager and works with him/her to ensure that the branch is achieving the highest service standard in the industry.

Responsibilities

• Deliver high‑quality service that meets company standards and exceeds customer expectations.
• Develop and mentor the Assistant Branch Manager for independent branch leadership.
• Train and work alongside technicians to enhance service, pest control skills, and performance.
• Oversee required inspections, including truck, in‑field training, and integrity checks.
• Conduct follow‑ups, quality control visits, and resolve escalated customer issues.
• Lead engaging and motivating service team training meetings.
• Ensure timely recurring services through accurate staffing reports, efficient routing, and hands‑on support when needed.
• Maintain compliance with legal and regulatory HR requirements.
• Foster a purpose‑driven, engaged branch culture.

Required Skills / Abilities

• Certified Commercial Applicator License (or ability to obtain one) is preferred but not required.
• Proven operations experience in a high‑growth environment.
• Ability to communicate, present, and influence all levels of the organization, including executive and C‑level.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communication skills.

Benefits

• Initial salary range between $57,000–$67,000 plus performance bonus (based on experience).
• Additional bonus for candidates who hold a Commercial Pesticide License.
• Health, vision, and dental insurance.
• Annual reviews and merit‑based raises.
• Generous paid vacation, holiday, and special day‑off opportunities (including a paid day off for your birthday).
• Annual Leadership and Professional Development Seminars.
• Relocation assistance when applicable.

Core Values

• Play Like a Champion: We choose resilience, positivity, and determination, even when it’s hard.
• Unwavering Character: We do the right thing, regardless of consequences, and inspire others by being good people.
• Commit to Better: We continually strive to improve and view challenges as growth opportunities.
• Wholehearted Connection: We support each other’s success and build a community where everyone feels seen, supported, and valued.
• Belief is Contagious: We inspire hope, empower people to explore growth, and reward courageous action.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of working outdoors in all weather conditions.
• May be required to lift up to 50 pounds.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management