Personal Training Director

Fitness Ventures (Crunch Fitness); Normal (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Fitness Ventures (Crunch Fitness) seeks a Personal Training Director to ensure every club delivers a premier fitness experience. You will uphold standards, lead by example, hire and develop Personal Trainers, and drive revenue and member retention across the department.

You will manage scheduling, guide staff performance, and maintain high-quality programs while ensuring excellent member service and adherence to company policies.

Qualifications

• Hire, develop and manage performance of qualified Personal Trainers.
• Train staff on fitness and supplementation to boost membership retention.
• Conduct weekly meetings with direct reports to review performance and provide direction.
• Manage Personal Trainer scheduling within budgeted non-session hours.
• Mediate staff relations and discipline under supervision.
• Lead teams to deliver high-quality programs to clients.
• Develop weekly staff work schedules and record Time & Labor.
• Ensure compliance with Time and Labor policies and overtime guidelines.
• Provide member service and support related to fitness servicing issues.
• Drive monthly, quarterly and yearly revenue targets for fitness services and supplements.
• Hire, train and develop new Personal Trainers.
• Keep staff updated on industry trends and ensure clients are trained professionally.

Responsibilities

• Hire, train and manage performance of qualified Personal Trainers.
• Develop staff in fitness and supplementation to improve membership retention.
• Conduct weekly meetings to review performance and guide staff toward goals.
• Manage PT schedules within approved budgets and Time & Labor rules.
• Mediate employee relations matters for club fitness staff.
• Discipline staff under supervisor guidance.
• Ensure Trainers deliver high-quality programs to clients.
• Create weekly schedules and record Time & Labor.
• Maintain compliance with Time and Labor guidelines.

Skills

Hiring

Training

Leadership

Scheduling

Budgeting

Employee Relations

Program Delivery

Time & Labor

Member Service

Revenue Targets

Trainer Development

Staff Training

Crunch Programs

Equipment Knowledge

Group Coaching

Customer Service

Tools

dotFIT

ABC/ Datatrak

Crunch-U

VFP

Styku

Job description

Description

The Personal Training Director ensures that the club delivers a fitness experience to all members.

Responsible for communicating and upholding company standards and leading by example. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness. Hires, trains and develops a strong team of Personal Trainers. Responsible for the successful attainment of department targets, including revenue and member retention.

Is the point of reference for fitness expertise within the club.

Requirements

STAFFING AND DEVELOPMENT [40% OF TIME]

• Hire develop and manage performance of qualified Personal Trainers
• Train & develop Membership other staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention
• Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. Offer career growth and advancement opportunities as warranted
• Manage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the General Manger.
• Mediates club employee relations matters for all club fitness employees
• Discipline staff under the guidance of your direct supervisor

FITNESS MANAGEMENT [40% OF TIME]

• Ensure that all Personal Trainers are delivering high quality programs to their clients
• Develop weekly work schedules for fitness staff. Ensure that staff properly records their Time & Labor
• Ensure that staff comply with Time and Labor guidelines, and manage overtime in accordance with company guidelines.
• Provide member service and support related to fitness servicing issues.
• Assist members and encourage their involvement in fitness services.
• Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to Fitness services and Supplements
• Hire, Train and develop new Personal Trainers
• Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally

SALES AND SERVICE [20% OF TIME: CLUB SPECIFIC]

• Knowledge of Crunch Certified Fitness Program including program software (dotFIT, ABC/ Datatrak, Crunch-U, VFP, Styku, Where applicable). Knowledge of Fitness technique and program design.
• Must be able to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong Leadership, interpersonal & communication skills.
• Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude.
• Possesses a strong member service focus.
• Responds professionally to requests and inquires from guests, members and staff.