Personal Training Director

Crunch Fitness; Springfield (MO); On-site; USD 60,000 - 100,000; Full time

Job summary

Crunch Fitness in Springfield, MO is seeking a Personal Training Director to lead the fitness team, uphold company standards, and deliver a superior member experience. You will hire, train and develop Personal Trainers, and ensure punctuality, dress code compliance, friendliness and cleanliness across the club.

This role manages trainer schedules within budget, drives revenue for fitness services and supplements, and serves as the fitness expert for members and staff, while developing a

Qualifications

• Hires, trains and develops Personal Trainers.
• Delivers high quality fitness programs for clients.
• Ensures club standards: punctuality, dress code, friendliness, cleanliness.

Responsibilities

• Hire, develop and manage performance of qualified Personal Trainers
• Train & develop Membership staff on fitness and supplementation for retention
• Lead weekly meetings with direct reports for performance review and guidance
• Manage Personal Trainer schedules within budgeted non-session hours
• Mediate employee relations issues for fitness staff
• Discipline staff under supervision guidance
• Ensure trainers deliver high quality programs
• Develop weekly schedules and ensure Time & Labor records
• Ensure compliance with Time and Labor guidelines; manage overtime
• Provide member service support related to fitness servicing issues
• Assist members and encourage involvement in fitness services
• Achieve monthly, quarterly, yearly revenue targets for Fitness and Supplements
• Hire, train and develop new Personal Trainers
• Train staff on industry updates and client training excellence
• Knowledge of Crunch Certified Fitness Program and program software
• Adjust and operate all club equipment
• Experience in coaching/motivating groups
• Strong leadership and interpersonal skills
• Maintain a friendly, enthusiastic, professional attitude
• Strong member service focus

Skills

Leadership

Team management

Customer service

Fitness program design

Budgeting

Staff development

Tools

dotFIT

ABC/ Datatrak

Crunch-U

VFP

Styku

Job description

Description

The Personal Training Director ensures that the club delivers a fitness experience to all members. Responsible for communicating and upholding company standards and leading by example. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness. Hires, trains and develops a strong team of Personal Trainers. Responsible for the successful attainment of department targets, including revenue and member retention. Is the point of reference for fitness expertise within the club.

Requirements

STAFFING AND DEVELOPMENT [40% OF TIME]

• Hire develop and manage performance of qualified Personal Trainers
• Train & develop Membership other staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention
• Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. Offer career growth and advancement opportunities as warranted
• Manage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the General Manger.
• Mediates club employee relations matters for all club fitness employees
• Discipline staff under the guidance of your direct supervisor

FITNESS MANAGEMENT [40% OF TIME]

• Ensure that all Personal Trainers are delivering high quality programs to their clients
• Develop weekly work schedules for fitness staff. Ensure that staff properly records their Time & Labor
• Ensure that staff comply with Time and Labor guidelines, and manage overtime in accordance with company guidelines.
• Provide member service and support related to fitness servicing issues.
• Assist members and encourage their involvement in fitness services.
• Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to Fitness services and Supplements
• Hire, Train and develop new Personal Trainers
• Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally

SALES AND SERVICE [20% OF TIME: CLUB SPECIFIC]

• Knowledge of Crunch Certified Fitness Program including program software (dotFIT, ABC/ Datatrak, Crunch-U, VFP, Styku, Where applicable). Knowledge of Fitness technique and program design.
• Must be able to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong Leadership, interpersonal & communication skills.
• Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude.
• Possesses a strong member service focus.
• Responds professionally to requests and inquires from guests, members and staff.