Personal Training Director

Crunch Fitness; Mishawaka (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Crunch Fitness in Mishawaka, IN seeks a Personal Training Director to ensure a high-quality fitness experience. You will lead and develop a team of Personal Trainers, uphold company standards, and drive department targets including revenue and member retention.

This role requires staffing, scheduling, coaching, and regular communication with reports; you will manage budgets for non-session hours and ensure excellent member service aligning with Crunch standards.

Qualifications

• Experience leading a fitness team and achieving department targets.
• Ability to hire, train and develop Personal Trainers.
• Strong knowledge of time and labor guidelines and scheduling.
• Excellent member service and retention focus.
• Familiarity with Crunch Certified Fitness Program is a plus.

Responsibilities

• Hire, train and manage performance of Personal Trainers.
• Develop weekly staff schedules and monitor Time & Labor.
• Drive revenue through fitness services and supplements.
• Maintain high standards of cleanliness, dress code, and member experience.
• Lead weekly meetings and coach staff toward goals.
• Ensure program delivery and client satisfaction.

Skills

Leadership

Staff development

Fitness program design

Budgeting / Time & Labor

Member engagement

Sales & service

Team management

Tools

dotFIT

ABC/Datatrak

Crunch-U

VFP

Styku

Job description

Description

The Personal Training Director ensures that the club delivers a fitness experience to all members. Responsible for communicating and upholding company standards and leading by example. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness. Hires, trains and develops a strong team of Personal Trainers. Responsible for the successful attainment of department targets, including revenue and member retention.

Is the point of reference for fitness expertise within the club.

Requirements

STAFFING AND DEVELOPMENT [40% OF TIME]

Maintain a fully engaged and high performing fitness team that aligns with company values and goals. To achieve this objective, the Personal Training Director will:

• Hire develop and manage performance of qualified Personal Trainers
• Train & develop Membership other staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention
• Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. Offer career growth and advancement opportunities as warranted
• Manage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the General Manger.
• Mediates club employee relations matters for all club fitness employees
• Discipline staff under the guidance of your direct supervisor

FITNESS MANAGEMENT [40% OF TIME]

Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training and programs within Crunch standards. The Personal Training Director is responsible for the successful attainment of fitness and supplement revenue goals. To achieve these objectives the Personal Training Director will:

• Ensure that all Personal Trainers are delivering high quality programs to their clients
• Develop weekly work schedules for fitness staff. Ensure that staff properly records their Time & Labor
• Ensure that staff comply with Time and Labor guidelines, and manage overtime in accordance with company guidelines.
• Provide member service and support related to fitness servicing issues.
• Assist members and encourage their involvement in fitness services.
• Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to Fitness services and Supplements
• Hire, Train and develop new Personal Trainers
• Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally

SALES AND SERVICE [20% OF TIME: CLUB SPECIFIC]

• Knowledge of Crunch Certified Fitness Program including program software (dotFIT, ABC/ Datatrak, Crunch-U, VFP, Styku, Where applicable). Knowledge of Fitness technique and program design.
• Must be able to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong Leadership, interpersonal & communication skills.
• Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude.
• Possesses a strong member service focus.
• Responds professionally to requests and inquires from guests, members and staff.