Personal Style & Customer Experience Specialist

Chico's; Clinton Charter Township (MI); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

Chico's in Clinton Township is seeking a Customer Specialist dedicated to delivering welcoming, customer-centered service and building lasting relationships with shoppers.

You will initiate conversations to understand needs, share product knowledge, and support Chico's omnichannel experience while contributing to store performance. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Excellent customer service and active listening skills.
• Retail or sales experience preferred.
• Flexible availability—including nights, weekends, and holidays.
• Team player mindset with a high level of ownership and initiative.

Responsibilities

• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Partner with the team to deliver a customer-centered experience that reflects Chico's culture of hospitality.
• Share knowledge of Chico's products to outfit and inspire customers.
• Cultivate long-term customer relationships through proactive outreach about new products, promotions, and in-store events.
• Create a seamless omnichannel experience by utilizing available tools.
• Contribute to store performance by staying accountable to personal goals.
• Build connections with the local community through events, outreach, and initiatives.

Skills

Customer service

Active listening

Team player

Initiative

Sales experience

Job description

Chico's in Clinton Township is seeking a Customer Specialist dedicated to delivering welcoming, customer-centered service and building lasting relationships with shoppers.

You will initiate conversations to understand needs, share product knowledge, and support Chico's omnichannel experience while contributing to store performance. Flexibility for evenings, weekends, and holidays is required.