Style Concierge & Customer Experience Pro

Chico's; Granger (IN); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

Chico's in Granger, IN is seeking a Customer Specialist to deliver exceptional, personalized service and build lasting relationships with shoppers. You will engage customers, share product knowledge, and promote events while supporting team goals.

Candidates should be 18+, with retail experience preferred, and flexible availability including nights and weekends. A positive, customer-focused attitude is essential for success in this role at Chico's.

Qualifications

• Must be at least 18 years old.
• Retail or sales experience preferred.
• Flexible availability including nights, weekends, and holidays.
• Excellent customer service and active listening skills.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Partner with the team to deliver a customer-centered experience reflecting Chico's hospitality.
• Share knowledge of Chico's products to outfit and inspire customers.
• Cultivate long-term customer relationships through proactive outreach about new products and events.
• Create a seamless omnichannel experience using available tools.
• Contribute to store performance by meeting personal goals.
• Build connections with the local community through events and outreach.

Skills

Customer service

Active listening

Communication

Teamwork

Sales experience

Job description

Chico's in Granger, IN is seeking a Customer Specialist to deliver exceptional, personalized service and build lasting relationships with shoppers. You will engage customers, share product knowledge, and promote events while supporting team goals.

Candidates should be 18+, with retail experience preferred, and flexible availability including nights and weekends. A positive, customer-focused attitude is essential for success in this role at Chico's.