Boutique Customer Experience Specialist

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Clinton Charter Township (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

KnitWell Group, operator of Chico's and sister brands, is seeking a Customer Specialist in Clinton Township, MI. You will engage customers with warmth, build relationships, and provide personalized service, supporting a welcoming store environment and brand experience.

The role emphasizes teamwork, ownership, and flexible availability, including nights, weekends, and holidays. Join us to help drive sales, deliver exceptional service, and participate in community events across our brands.

Qualifications

• Must be at least 18 years old.
• Retail or sales experience preferred.
• Flexible availability — nights, weekends, and holidays.
• Excellent customer service and active listening skills.
• Ability to build strong customer and peer relationships.
• Team player mindset with a high level of ownership and initiative.
• Able to bend, reach, stretch for products, operate the register, and lift up to 50 pounds.

Responsibilities

• Initiate authentic conversations with customers to understand needs and provide personalized service.
• Partner with the team to deliver a customer-centered experience reflecting Chico's hospitality.
• Share knowledge of Chico's products to outfit and inspire customers.
• Cultivate long-term customer relationships through proactive outreach about new products and events.
• Create a seamless omnichannel experience using available tools.
• Contribute to store performance by meeting personal goals and collaborating with teammates.

Skills

Customer service

Active listening

Team player

Ownership & initiative

Job description

KnitWell Group, operator of Chico's and sister brands, is seeking a Customer Specialist in Clinton Township, MI. You will engage customers with warmth, build relationships, and provide personalized service, supporting a welcoming store environment and brand experience.

The role emphasizes teamwork, ownership, and flexible availability, including nights, weekends, and holidays. Join us to help drive sales, deliver exceptional service, and participate in community events across our brands.